Privacy notice
How we look after the information you share with us through this website.
Last updated: 8 November 2026
Who we are
Jade Miles trading as Jade Creative Hair Design is the data controller for personal information you share when you contact us about appointments. If you have questions about this notice, email [email protected].
What we collect
When you message us via WhatsApp, Instagram, email, or phone we receive whatever you choose to share (for example your name, contact details, appointment preferences, and hair history). We do not ask for special category data through this website.
Why we collect it
We use your details to respond to enquiries, arrange appointments, and provide salon services. The lawful basis is our legitimate interest in running the salon and taking steps at your request before a booking.
Where it goes
Messages are handled on the platform you use (WhatsApp, Instagram, email, or phone). Our website is built and hosted by Underdown Labs Limited (trading as UF Labs), who act as a data processor for hosting only. We do not sell your information or use it for advertising.
How long we keep it
We keep client records only as long as needed for appointments, reasonable business records, and legal obligations, then we delete or anonymise them.
Your rights
Under UK data protection law you can ask for a copy of your information, ask us to correct or delete it, and object to how we use it. Email [email protected]. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies and analytics
We use essential cookies needed to operate this website (for example security and load balancing through our host). We do not use advertising cookies.
With your consent, we use Google Analytics to understand how visitors use this site (for example which pages are viewed). Google may set cookies for this purpose and may process this data in the United States. We keep analytics data for 2 months. You can accept or reject analytics cookies when you first visit, and change your choice at any time through the Cookie preferences link at the bottom of every page. See Google's privacy policy at policies.google.com/privacy for details.
Changes to this notice
We may update this notice from time to time. Please check the date at the top to see when it last changed.